Several people have been asking me about Amanda, and how she progress in learning ServiceNow. Unfortunately, I must confess that we both have lost momentum a little bit. Since Amanda failed the second attempt at becoming a Certified System Administrator (CSA), back in January, I've had so much on my plate. I've been so busy at work that I haven't been able to support Amanda properly, and help her find new energy to progress. At the same time, Amanda has had a low period in both her jobs. Things have felt dull, and she has had a bit of a struggle finding the energy to pick up full speed again. But we will both do our very best. We haven't given up - we will come back, even stronger! I hope I can report back really soon.